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Documentation Index

Fetch the complete documentation index at: https://docs.yuko.so/llms.txt

Use this file to discover all available pages before exploring further.

Where to find this: Shopify admin → Apps → Yuko Loyalty → Loyalty → Ways to Earn → Write a Review

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Introduction

Award points to customers who leave a review after buying. Reviews are one of the highest-leverage forms of UGC, and a small points bonus consistently lifts submission rates.

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What problem this solves

Most customers don’t write reviews unless asked. Even fewer write them with photos or detail. A points reward turns a one-time post-purchase action into a measurable conversion.

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When to use

  • You’re running Yuko Reviews (or another reviews app integrated with Yuko).
  • You want to lift review submission rate or photo-review rate.
  • You’re launching a new product and need fresh social proof.

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Overview

  • Award points per submitted review.
  • Optional media bonus — extra points if the review includes a photo or video.
  • One-time per review per customer per product.
  • Optional points expiry.

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Before you start

Yuko app is installed on your Shopify store — see Install Yuko on Shopify.
The Yuko Theme App Embed is enabled in your active theme.
Your loyalty program is enabled at Shopify admin → Apps → Yuko Loyalty → Loyalty → Settings.
Points label and currency are configured.
Reviews are enabled on your store — either Yuko Reviews or a connected reviews tool.

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Setup guide

1

Open the campaign

In your Shopify admin, go to Apps → Yuko Loyalty → Loyalty → Ways to Earn → Write a Review.
2

Set details and points

Enter campaign name and base points value (e.g., 20).
3

Configure media bonus (optional)

Add extra points awarded when a review includes a photo or video (e.g., +30).
4

Configure expiry (optional)

A 30-day expiry encourages prompt redemption.
5

Save & activate

Toggle Active and click Save.

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How it works

  • Yuko awards points when a review is submitted and approved.
  • If the review is rejected or removed, the points are reversed.
  • The bonus is paid once per review; editing a review doesn’t re-trigger it.

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Decision guidance

  • Set a higher media bonus — photo reviews convert dramatically better than text-only.
  • Pair with a post-purchase review request email to maximise opt-in.
  • Don’t reward fake reviews — use moderation in your reviews tool to gate approvals.

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Limitations

  • The campaign relies on review approval. Auto-approval awards points immediately; moderated approval awards on approval.
  • Customers can only earn once per product, even if they submit multiple reviews.

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Examples

  • 20 points per review + 30 bonus for a photo → 50 points for a media review. At 100 pts = 1,that′s1, that's 0.50 reward.

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Best practices

Set the media bonus higher than the base reward. Photos drive conversion; pay for them.
Always moderate reviews before they earn — stops fake-review farming.

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FAQs

The points are reversed automatically.
Yuko Reviews is supported natively. Other apps require an integration; check Integrations for the list.

Ways to Earn

Configure how customers earn points across your store.

Ways to Redeem

Set up reward types customers can redeem with their points.

Program Settings

Define points labels, currency, and customer eligibility.

Customers

View balances, activity, and adjust points manually.

Book a Free Setup Call

Talk to our team for personalised setup help.Time: 30 minutes

Contact Support

Visit our support hub for help articles, live chat and ticket submission.

Browse the Guides

Documentation across loyalty, referrals, memberships and more.

Install Yuko

Add Yuko to your Shopify store from the Shopify App Store.