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Where to find this: Shopify admin → Apps → Yuko Loyalty → Loyalty → Notifications → [Any template] → Edit

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Introduction

The Template Editor is a visual editor for every email Yuko sends. You can change the subject, edit the body, swap images and reorder blocks — without writing HTML.

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What problem this solves

Default email copy gets the program working. On-brand copy gets customers to actually open and click. The visual editor closes the gap without requiring email-development time.

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When to use

  • You’re customising default copy to match your brand voice.
  • You want to add a header banner, footer, or CTA button.
  • You want to translate the template for a specific locale.

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Overview

  • Subject and preview text — controls open rate.
  • Body blocks — add, reorder, remove text/image/button blocks.
  • Shortcodes — insert merge tags from a picker.
  • Locale variants — maintain a translation per language.
  • Live preview — see what the email will look like with sample data.

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Before you start

Yuko app is installed on your Shopify store — see Install Yuko on Shopify.
The Yuko Theme App Embed is enabled in your active theme.
Your loyalty program is enabled at Shopify admin → Apps → Yuko Loyalty → Loyalty → Settings.
Points label and currency are configured.

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Setup guide

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Open a template

1

Open Notifications

Go to Apps → Yuko Loyalty → Loyalty → Notifications.
2

Pick a template

Click any template to open it.
3

Click Edit

Open the visual editor.

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Edit the subject

1

Edit Subject

Click the subject line at the top.
2

Use shortcodes

Insert shortcodes (e.g., [first_name], [points_value]) from the picker.
3

Edit preview text

Optional: set the preview text shown next to the subject in inboxes.

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Edit the body

1

Use blocks

The body is a stack of blocks: text, image, button, divider, footer.
2

Add a block

Click + Add block between any two existing blocks. Pick the block type.
3

Reorder blocks

Drag the handle on the left of any block to reorder.
4

Edit text

Click any text block to edit inline. Use the toolbar for bold, italic, links, headings.
5

Insert a shortcode

Inside any text or button block, type [ to open the shortcode picker, or use the toolbar’s shortcode button.

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Send a test

1

Click Send test

From the editor toolbar.
2

Enter a recipient

Use a real address you can check (your own works).
3

Verify rendering

Check the email in inbox — desktop and mobile — before saving.

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Save and publish

1

Click Save

Saves your changes. The template is now active.

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How it works

  • The editor stores your template as structured blocks (not raw HTML).
  • At send time, Yuko renders the blocks with branding and shortcodes applied.
  • Locale variants are stored separately and selected based on customer locale.

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Decision guidance

  • Edit subject before body. It’s the highest-leverage change you can make.
  • Don’t go below 80px tall headers — mobile clients clip aggressively.
  • Use one CTA button. Multiple CTAs hurt click-through rate.

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Limitations

  • The block library is curated — raw HTML insertion isn’t exposed in v1.
  • You can’t add custom unsubscribe text — unsubscribe handling is automatic.

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Best practices

Always send a test before saving. Inboxes render small differences as broken layouts.
Keep the email above 600px tall. Anything longer is rarely read.
Lead with the value — the points the customer earned, the tier they reached — not the brand.

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FAQs

Not in v1. Templates are built in the visual editor.
Not in v1. Use Klaviyo or your ESP for A/B testing if needed.
Yuko keeps the default and lets you reset to it via Restore default in the editor menu.

Loyalty Emails

Points earned, redeemed, tier changes and expiry reminders.

Referral Emails

Friend reward, advocate registered and rewarded.

Membership Emails

Membership unlocked and lost notifications.

Template Editor

Customise content and visual design.

Shortcodes Reference

All merge tags available across templates.

Sender & Branding

Configure the from address, logo and colors.

Book a Free Setup Call

Talk to our team for personalised setup help.Time: 30 minutes

Contact Support

Visit our support hub for help articles, live chat and ticket submission.

Browse the Guides

Documentation across loyalty, referrals, memberships and more.

Install Yuko

Add Yuko to your Shopify store from the Shopify App Store.