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Documentation Index

Fetch the complete documentation index at: https://docs.yuko.so/llms.txt

Use this file to discover all available pages before exploring further.

Where to find this: Shopify admin → Apps → Yuko Loyalty → Workflows

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What are Workflows

Workflows are visual automations you build by dragging nodes onto a canvas. Each workflow listens for a specific event, optionally branches on conditions, waits on timers, and runs actions — send an email, credit points, issue a coupon, or hand off to a partner tool. Think of it as Shopify Flow + Klaviyo Flows + Zapier, scoped to your loyalty program.

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Who it’s for

  • Brands that have outgrown the built-in Way to Earn + Email Notifications combination and need conditional logic.
  • Marketers who want to sequence touchpoints without involving a developer.
  • Stores that want loyalty automations that can hand off to existing tools (Klaviyo, Engati, KwikEngage).

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How it fits together

Trigger node       ──→   Condition (binary)   ──→   Action node
  (event fires)        (branch on a rule)              (do something)
                              │
                              ▼
                       Wait node → Action → Exit
Every workflow starts with one Trigger and ends with one or more Exit nodes. Everything between is up to you.

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Get started

  1. Read Build your first workflow — a 10-minute tutorial.
  2. Skim Triggers & Conditions to know what’s available.
  3. Pick the actions you need from Action Nodes.
  4. Watch results in Analytics.

Build your first workflow

A 10-minute walkthrough from blank canvas to a live workflow.

Triggers & Conditions

Events that start a workflow and rules that branch it.

Action Nodes

Send email, credit / debit points, issue a coupon.

Wait & Exit

Pause execution and end a workflow cleanly.

Partner Nodes

Hand off to Engati or KwikEngage.

Analytics

Track entries, completions and step-level drop-off.

Book a Free Setup Call

Talk to our team for personalised setup help.Time: 30 minutes

Contact Support

Visit our support hub for help articles, live chat and ticket submission.

Browse the Guides

Documentation across loyalty, referrals, memberships and more.

Install Yuko

Add Yuko to your Shopify store from the Shopify App Store.