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Where to find this: Shopify admin → Apps → Yuko Loyalty → Integrations → Retainful

Introduction

The Retainful connector flows Yuko’s customer and loyalty data into Retainful so you can use it in abandoned-cart and lifecycle email campaigns.

When to use

  • You’re already on Retainful for email.
  • You want loyalty data segmenting your Retainful sends.

Prerequisites

You have a Retainful account and API key.

Setup

1

Open Retainful integration

Go to Apps → Yuko Loyalty → Integrations → Retainful.
2

Connect with API key

Paste your Retainful API key into API Key and click Connect Integration.
3

Pick events to sync

Select the events to send to Retainful and click Save Events. Each event also updates the contact’s yuko_* loyalty properties as Retainful custom properties.
4

Test (optional)

Click Send Test Events to send sample events and check them in Retainful.

Points expiring soon properties

Alongside the balance, tier and referral properties, Yuko sends four properties that help you build “use your points before they expire” campaigns: The property names are the same as in the Klaviyo integration, which lists the full property set.

Best practices

Use Retainful for cart-abandonment, Yuko Workflows for loyalty-specific automations.

REST API

Read and write Yuko data programmatically.

Webhooks

Receive real-time event notifications.

Shopify Flow

Trigger Shopify Flow workflows from Yuko loyalty, VIP and referral events.

Shopify POS

Redeem points and apply loyalty discounts at the till.

Klaviyo

Sync customers, points and tier data into Klaviyo.

Omnisend

Sync loyalty data into Omnisend.

WhatsApp

Send transactional loyalty messages via 13 supported WhatsApp Business API providers.

Retainful

Email marketing & abandoned cart recovery.

Judge.me

Award loyalty points for Judge.me reviews.

Book a Free Setup Call

Talk to our team for personalised setup help.Time: 30 minutes

Contact Support

Visit our support hub for help articles, live chat and ticket submission.

Browse the Guides

Documentation across loyalty, referrals, memberships and more.

Install Yuko

Add Yuko to your Shopify store from the Shopify App Store.