Where to find this: Shopify admin → Apps → Yuko Loyalty → Loyalty → Programs → Ways to earn → Add another way → Sign Up
Introduction
Give new customers a points bonus when they create an account. It turns a low-commitment action into the start of a loyalty relationship.What problem this solves
Guest checkout is convenient, but it leaves you no way to recognise the customer next time. A sign-up bonus gives shoppers a reason to create an account and something to spend on their next order.When to use
- You want to grow your registered customer base.
- You want to move guest shoppers toward creating accounts.
- You want a friendly first touch with the loyalty program.
Overview
- One-time reward per customer.
- Awarded when a new customer account is created in Shopify.
- Optional points expiry and VIP tier multipliers.
Before you start
Yuko app is installed on your Shopify store — see Install Yuko on Shopify.
The Yuko Theme App Embed is enabled in your active theme — see Theme App Embed.
Your loyalty program is enabled under Loyalty Program Status at Shopify admin → Apps → Yuko Loyalty → Loyalty → Programs.
Your point labels are set in Loyalty Settings.
Setup guide
1
Add the way to earn
In your Shopify admin, go to Apps → Yuko Loyalty → Loyalty → Programs. In Ways to earn, click Add another way and pick Sign Up.
2
Fill in Basic Details
- Campaign Name — shown to customers on the storefront. You can use
[earn_value]and[points_label], for exampleEarn [earn_value] [points_label]. - Description — short copy shown with the way to earn.
3
Set the points
Enter Points to earn on signup (a whole number, at least 1).
4
Set Expiry (optional)
Turn on Expiry, then set Expire after and a Period (Day, Week, Month or Year). Expiry is available on select plans.
5
Review the side panel
- Status — on by default.
- Icon — Default, or Custom to upload your own (JPG, PNG, GIF or WEBP, under 1 MB).
- Tiers — turn on to apply VIP tier multipliers to this way to earn.
6
Save
Click Save.
How it works
- Yuko awards the points when Shopify creates a new customer account for your store.
- Each customer earns the Sign Up reward once.
- Excluded customers don’t earn.
Decision guidance
- Pair with an expiry to encourage a first redemption while interest is high.
- Calibrate the bonus so it covers a meaningful part of your cheapest reward (for example half of it).
Limitations
- One reward per customer.
- Only new Shopify customer accounts trigger it. Customers who existed before you enabled Sign Up don’t earn it.
- You can have one Sign Up way to earn.
Examples
- A skincare brand awards 200 points on sign-up, expiring in 30 days, where 500 points = $5 off.
- A wellness store awards 100 points on sign-up with no expiry to keep the program simple.
Best practices
FAQs
Can a customer earn the Sign Up bonus twice?
Can a customer earn the Sign Up bonus twice?
No. It’s a one-time reward per customer.
Do existing customers get the bonus when I turn this on?
Do existing customers get the bonus when I turn this on?
No. Only accounts created after it’s enabled earn. To reward existing customers, use a one-time campaign.
Can guest checkouts earn this bonus?
Can guest checkouts earn this bonus?
Only if a customer account is created in Shopify for them.
Related
Ways to Earn
Configure how customers earn points across your store.
Ways to Redeem
Set up the rewards customers can redeem with their points.
Booster Campaigns
Run time-bound multipliers, bonuses and challenges on top of earning.
Loyalty Settings
Point labels, earning and revert statuses, exclusions and order tags.
Customers
View balances and activity, adjust points and assign tiers.
VIP Tiers
Reward your best customers with tier multipliers and benefits.
Book a Free Setup Call
Talk to our team for personalised setup help.Time: 30 minutes
Contact Support
Visit our support hub for help articles, live chat and ticket submission.
Browse the Guides
Documentation across loyalty, referrals, memberships and more.
Install Yuko
Add Yuko to your Shopify store from the Shopify App Store.