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Where to find this: Shopify admin → Apps → Yuko Loyalty → Integrations → QuickReply.ai

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Introduction

QuickReply.ai is an AI-first WhatsApp Business API platform. Once connected, the WhatsApp Workflow node can send QuickReply.ai templates — including media-rich templates and templates with dynamic CTA buttons — on any loyalty event. For the provider-agnostic overview, see WhatsApp.
QuickReply.ai is the only provider that needs TWO credentials. Other providers need an API key only; QuickReply.ai needs both an API key and a secret key.

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When to use QuickReply.ai

  • You want AI-driven WhatsApp automations layered onto loyalty events.
  • Your templates use rich media headers (image / video / document) and dynamic CTA buttons.
  • You operate primarily in India / SEA and want a regional AI-focused BSP.

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Before you start

You have an active QuickReply.ai account with WhatsApp Business API.
You have at least one approved QuickReply.ai template.
You have your QuickReply.ai Client ID and Secret Key (found under API settings in your QuickReply.ai dashboard).
You know the Template ID of the template you want to send (Dashboard → Template → ⋮ → Copy Template Id).

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Connect QuickReply.ai to Yuko

1

Get your Client ID and Secret Key

In your QuickReply.ai dashboard, open the API settings and copy both the Client ID and the Secret Key — you need both.
2

Open QuickReply.ai in Yuko

In Shopify admin, go to Apps → Yuko Loyalty → Integrations → QuickReply.ai.
3

Paste BOTH credentials and Connect

Paste the Client ID in the Client ID field, the secret in the Secret Key field, and click Connect Integration. The page shows Connected.
4

Add a QuickReply.ai step to a workflow

Open any workflow, click +, pick WhatsApp, and choose the QuickReply.ai card from the provider list.

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Configure the QuickReply.ai step in a workflow

The Media URL must be publicly reachable. If it’s behind auth or expires, the template send will fail.
Button parameters fill the dynamic part of CTA URLs defined in the QuickReply.ai template — e.g., a template with a button https://shop.example.com/{dynamic} will substitute the first button param into {dynamic}.

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Example use case

Reward unlocked — deep-link to redemption page
  1. In QuickReply.ai, approve a template with an image header and a dynamic CTA URL button. Note the Template ID.
  2. In Yuko Workflows, build: Trigger: Redeem Points → WhatsApp (QuickReply.ai).
  3. Configure: Template ID = (paste), Parameter Count = 2, Parameters = {{first_name}}, {{reward_code}}, Media URL = your reward banner image, Button Param 1 = redeem?code={{reward_code}}.
  4. Activate.

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Limitations

  • Approved templates only. QuickReply.ai enforces Meta template approval.
  • Media URL must be public. No auth-protected URLs.
  • Max 5 button parameters per step.
  • No per-message delivery status surfaced in Yuko. Check the QuickReply.ai dashboard for delivered / read events.

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FAQs

QuickReply.ai’s API authenticates every request with both a Client ID and a Secret Key. The other providers need a single API key.
In the QuickReply.ai dashboard, open the Templates list → click the three-dot menu next to a template → Copy Template Id.
No. Button params are only required when the template’s button URL contains a {placeholder} slot.
  1. URL returns HTTP 200 unauthenticated. 2. File type matches the template’s header type (image / video / document). 3. File size is within WhatsApp’s limits.
Generate new credentials in QuickReply.ai, then open Integrations → QuickReply.ai in Yuko, switch off the Connection toggle and confirm Disconnect, and connect again with the new Client ID and Secret Key. Existing workflow steps keep their settings.

AISensy

India / SEA — cost-effective high-volume Business API.

Zoko

Shopify-native — fast onboarding, plain / rich / button templates.

WATI

Global — named-parameter templates, team inbox.

DelightChat

Multi-channel — WhatsApp + Instagram + email, automation-driven sends with CTA.

Kwik Engage

India-leaning — templates with optional dynamic-URL CTA buttons.

Engati

Conversational AI — namespace-scoped templates.

QuickReply.ai

AI-first — media headers, dynamic CTA buttons (requires Client ID + Secret Key).

Interakt

India — template messages with CTA URL buttons and callback metadata.

BiteSpeed

Shopify-focused — named parameters and optional CTA URLs with shortcodes.

BotSpace

Multi-channel WhatsApp automation — lightweight setup, positional parameters.

AskEva

SEA / MENA — templates with dynamic URL-suffix CTA buttons.

Whamaa

Template messages with language codes and up to 2 dynamic CTA URL buttons.

ConvertWay

WhatsApp marketing platform — templates with up to 2 dynamic CTA URL buttons.

WhatsApp overview

How Yuko’s WhatsApp integration works across all 13 providers.

WhatsApp Workflow node

Setup, shortcodes, and example workflows.

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