Where to find this: Shopify admin → Apps → Yuko Loyalty → Integrations → BiteSpeed
Introduction
BiteSpeed is a WhatsApp-first marketing platform focused on cart-recovery and lifecycle campaigns for Shopify stores. Once connected, the WhatsApp Workflow node can send BiteSpeed templates — with or without a click-through CTA URL — on any loyalty event. For the provider-agnostic overview, see WhatsApp.When to use BiteSpeed
- You already use BiteSpeed for WhatsApp cart recovery / marketing.
- You want CTA URL buttons that deep-link customers to a specific page (redemption page, account page, product).
- You want to use named template parameters (Name + Value pairs) rather than positional.
Before you start
You have an active BiteSpeed account with WhatsApp Business API.
You have at least one approved BiteSpeed template.
You have your BiteSpeed API key.
You know your Channel ID — BiteSpeed’s identifier for your WhatsApp Business number.
Connect BiteSpeed to Yuko
1
Get your BiteSpeed API key
Log in to your BiteSpeed dashboard, copy your API key, and note the Channel ID for the WhatsApp number you’ll send from.
2
Open BiteSpeed in Yuko
In Shopify admin, go to Apps → Yuko Loyalty → Integrations, pick the WhatsApp category from the left sidebar, and click BiteSpeed.
3
Paste the API key and Connect
Paste the key into the API Key field and click Connect Integration. The page shows Connected.
4
Add a BiteSpeed step to a workflow
Open any workflow, click +, pick WhatsApp, and choose the BiteSpeed card from the provider list.
Configure the BiteSpeed step in a workflow
CTA URL supports shortcodes
CTA URLs are prime real estate for personalisation. Instead of a static link, use shortcodes to deep-link to something specific to the customer:https://shop.example.com/account?email={{email}}— passes the customer’s email to your page.https://shop.example.com/redeem?code={{reward_code}}— opens the redemption page with the coupon pre-filled.
Example use case
Reward earned — redeem now button- In BiteSpeed, approve a template with two body variables and a CTA URL button. Note the Template ID and Channel ID.
- In Yuko Workflows, build: Trigger: Redeem Points → WhatsApp (BiteSpeed).
- Configure: Channel ID, Template ID, Params Count =
2, Params:customer_name={{first_name}},coupon_code={{reward_code}}. - Toggle Add CTA Button, CTA URL =
https://shop.example.com/redeem?code={{reward_code}}. - Activate.
Limitations
- Approved templates only. BiteSpeed enforces Meta template approval.
- Named parameters, not positional. Names in Yuko must match the template’s variable names exactly.
- No template authoring inside Yuko. Edit templates in the BiteSpeed dashboard.
- CTA button URL only. Reply / phone / other button types aren’t authored from Yuko.
- No per-message delivery status surfaced in Yuko. Check the BiteSpeed dashboard for delivered / read events.
FAQs
What's the Channel ID?
What's the Channel ID?
BiteSpeed lets you connect multiple WhatsApp Business numbers per account. The Channel ID identifies which one to send from. Get it from the BiteSpeed dashboard where your WhatsApp channels are listed.
Does the CTA URL support dynamic shortcodes?
Does the CTA URL support dynamic shortcodes?
Yes — use any shortcode inside the URL. It’s rendered per-recipient just like body parameters.
The send failed — what do I check?
The send failed — what do I check?
- Template ID exact match. 2. Template approved. 3. Channel ID matches your active WhatsApp channel. 4. Parameter names match the template’s variable names. 5. Customer has a phone number in Shopify.
How do I rotate the API key?
How do I rotate the API key?
Generate a new key in BiteSpeed, then open Integrations → BiteSpeed in Yuko, switch off the Connection toggle and confirm Disconnect, and connect again with the new key. Existing workflow steps keep their settings.
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WhatsApp overview
How Yuko’s WhatsApp integration works across all 13 providers.
WhatsApp Workflow node
Setup, shortcodes, and example workflows.
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