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Where to find this: Shopify admin → Apps → Yuko Loyalty → Integrations → BiteSpeed

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Introduction

BiteSpeed is a WhatsApp-first marketing platform focused on cart-recovery and lifecycle campaigns for Shopify stores. Once connected, the WhatsApp Workflow node can send BiteSpeed templates — with or without a click-through CTA URL — on any loyalty event. For the provider-agnostic overview, see WhatsApp.

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When to use BiteSpeed

  • You already use BiteSpeed for WhatsApp cart recovery / marketing.
  • You want CTA URL buttons that deep-link customers to a specific page (redemption page, account page, product).
  • You want to use named template parameters (Name + Value pairs) rather than positional.

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Before you start

You have an active BiteSpeed account with WhatsApp Business API.
You have at least one approved BiteSpeed template.
You have your BiteSpeed API key.
You know your Channel ID — BiteSpeed’s identifier for your WhatsApp Business number.

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Connect BiteSpeed to Yuko

1

Get your BiteSpeed API key

Log in to the BiteSpeed dashboard → Settings → API. Copy the API key and note the Channel ID for the WhatsApp number you’ll send from.
2

Open BiteSpeed in Yuko

In Shopify admin, go to Apps → Yuko Loyalty → Integrations, pick the WhatsApp category from the left sidebar, and click BiteSpeed.
3

Paste the API key and Connect

Paste the key and click Connect. The tile flips to Connected.
4

Add a BiteSpeed step to a workflow

Open any workflow, click +, pick WhatsApp, and select BiteSpeed in the provider dropdown.

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Configure the BiteSpeed step in a workflow

BiteSpeed template parameters are named (Name + Value). The names must match the variable names in the approved template. If your template body says Hi {{customer_name}}, the param name is customer_name.

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CTA URL supports shortcodes

CTA URLs are prime real estate for personalisation. Instead of a static link, use shortcodes to deep-link to something specific to the customer:
  • https://shop.example.com/account?email={{customer_email}} — opens their loyalty account signed in.
  • https://shop.example.com/redeem?code={{coupon_code}} — opens the redemption page with the coupon pre-filled.

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Example use case

Reward earned — redeem now button
  1. In BiteSpeed, approve a template with two body variables and a CTA URL button. Note the Template ID and Channel ID.
  2. In Yuko Workflows, build: Trigger: Reward Earned → WhatsApp (BiteSpeed).
  3. Configure: Channel ID, Template ID, Params Count = 2, Params: customer_name = {{first_name}}, coupon_code = {{coupon_code}}.
  4. Toggle Add CTA Button, CTA URL = https://shop.example.com/redeem?code={{coupon_code}}.
  5. Activate.

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Limitations

  • Approved templates only. BiteSpeed enforces Meta template approval.
  • Named parameters, not positional. Names in Yuko must match the template’s variable names exactly.
  • No template authoring inside Yuko. Edit templates in the BiteSpeed dashboard.
  • CTA button URL only. Reply / phone / other button types aren’t authored from Yuko.
  • No per-message delivery status surfaced in Yuko. Check the BiteSpeed dashboard for delivered / read events.

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FAQs

BiteSpeed lets you connect multiple WhatsApp Business numbers per account. The Channel ID identifies which one to send from. Get it from the BiteSpeed dashboard where your WhatsApp channels are listed.
Yes — use any shortcode inside the URL. It’s rendered per-recipient just like body parameters.
  1. Template ID exact match. 2. Template approved. 3. Channel ID matches your active WhatsApp channel. 4. Parameter names match the template’s variable names. 5. Customer has a phone number in Shopify.
Generate a new key in BiteSpeed, then paste it into the Yuko BiteSpeed integration tile and click Connect again.

AISensy

India / SEA — cost-effective high-volume Business API.

Zoko

Shopify-native — fast onboarding, plain / rich / button templates.

WATI

Global — named-parameter templates, team inbox.

DelightChat

Multi-channel — WhatsApp + Instagram + email, automation-driven sends with CTA.

Kwik Engage

India-leaning — templates with optional dynamic-URL CTA buttons.

Engati

Conversational AI — namespace-scoped templates.

QuickReply.ai

AI-first — media headers, dynamic CTA buttons (requires API key + secret).

Interakt

India — template messages with callback metadata for downstream tools.

BiteSpeed

Shopify-focused — named parameters and optional CTA URLs with shortcodes.

BotSpace

Multi-channel WhatsApp automation — lightweight setup, positional parameters.

AskEva

SEA / MENA — templates with dynamic URL-suffix CTA buttons.

WhatsApp overview

How Yuko’s WhatsApp integration works across all 11 providers.

WhatsApp Workflow node

Setup, shortcodes, and example workflows.

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