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Where to find this: Shopify admin → Apps → Yuko Loyalty → Integrations → Kwik Engage

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Introduction

Kwik Engage is a WhatsApp Business API provider with strong India-region coverage. Once connected, the WhatsApp Workflow node can send Kwik Engage templates — with or without dynamic CTA buttons — on any loyalty event. For the provider-agnostic overview, see WhatsApp.

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When to use Kwik Engage

  • You operate primarily in India and want a regional WhatsApp Business API provider.
  • Your templates include CTA buttons with dynamic URL placeholders.
  • You want to keep template variables and CTA URL variables on separate configuration tracks.

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Before you start

You have an active Kwik Engage account with WhatsApp Business API.
You have at least one approved Kwik Engage template.
You have your Kwik Engage API endpoint URL and API key.

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Connect Kwik Engage to Yuko

1

Get your Kwik Engage API key

Log in to your Kwik Engage dashboard, copy your API key, and note the API endpoint URL.
2

Open Kwik Engage in Yuko

In Shopify admin, go to Apps → Yuko Loyalty → Integrations → Kwik Engage.
3

Paste the API key and Connect

Paste the key into the API Key field and click Connect Integration. The page shows Connected.
4

Add a Kwik Engage step to a workflow

Open any workflow, click +, pick WhatsApp, and choose the Kwik Engage card from the provider list.

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Configure the Kwik Engage step in a workflow

Kwik Engage splits body parameters from CTA button parameters — toggle CTA buttons on only if your approved template has them.
The Add CTA Button toggle controls a separate parameter list from the body parameters. Each CTA button parameter fills a dynamic placeholder in the button’s URL, defined in the Kwik Engage template.

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Example use case

Points expiring — visit-store button
  1. In Kwik Engage, approve a template called points_expiring_soon with two body variables and one CTA button (URL = https://shop.example.com/account?ref={dynamic}). Note the endpoint URL.
  2. In Yuko Workflows, build: Trigger: Points Expiring Reminder → WhatsApp (Kwik Engage).
  3. Configure: Endpoint, Template Name = points_expiring_soon, Language = en_US, Parameter Count = 2, Parameters = {{first_name}}, {{points_balance}}.
  4. Toggle Add CTA Button, set CTA Button Count = 1, Button Param 1 = rewards (plain text works as well as shortcodes).
  5. Activate.

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Limitations

  • Approved templates only. Kwik Engage enforces Meta template approval.
  • Template name must have no spaces. Use underscores.
  • Up to 10 CTA buttons. That’s the Kwik Engage-side limit.
  • No template authoring inside Yuko. Edit templates in the Kwik Engage dashboard.
  • No per-message delivery status surfaced in Yuko. Check the Kwik Engage dashboard for delivered / read events.

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FAQs

Only if your approved template has dynamic URL buttons. Leave the toggle off for plain text templates.
The dynamic part of the button’s URL. If your template’s button URL is https://shop.example.com/{ref}, the button param fills the {ref} placeholder.
Standard WhatsApp Business API language codes — en_US, hi_IN, en_GB, etc. Use whatever matches the language of your approved template.
Generate a new key in Kwik Engage, then open Integrations → Kwik Engage in Yuko, switch off the Connection toggle and confirm Disconnect, and connect again with the new key. Existing workflow steps keep their settings.

AISensy

India / SEA — cost-effective high-volume Business API.

Zoko

Shopify-native — fast onboarding, plain / rich / button templates.

WATI

Global — named-parameter templates, team inbox.

DelightChat

Multi-channel — WhatsApp + Instagram + email, automation-driven sends with CTA.

Kwik Engage

India-leaning — templates with optional dynamic-URL CTA buttons.

Engati

Conversational AI — namespace-scoped templates.

QuickReply.ai

AI-first — media headers, dynamic CTA buttons (requires Client ID + Secret Key).

Interakt

India — template messages with CTA URL buttons and callback metadata.

BiteSpeed

Shopify-focused — named parameters and optional CTA URLs with shortcodes.

BotSpace

Multi-channel WhatsApp automation — lightweight setup, positional parameters.

AskEva

SEA / MENA — templates with dynamic URL-suffix CTA buttons.

Whamaa

Template messages with language codes and up to 2 dynamic CTA URL buttons.

ConvertWay

WhatsApp marketing platform — templates with up to 2 dynamic CTA URL buttons.

WhatsApp overview

How Yuko’s WhatsApp integration works across all 13 providers.

WhatsApp Workflow node

Setup, shortcodes, and example workflows.

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