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Where to find this: Shopify admin → Apps → Yuko Loyalty → Integrations → AISensy

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Introduction

AISensy is an India-headquartered WhatsApp Business API platform popular with high-volume Shopify stores in India and Southeast Asia. Once connected, the WhatsApp Workflow node can send AISensy campaign messages from any workflow — points earned, reward redeemed, tier upgraded, streak about to break, and so on. For the provider-agnostic overview of how Yuko’s WhatsApp integration works, see WhatsApp.

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When to use AISensy

  • You operate primarily in India or SEA and want a local Business Solution Provider.
  • You send high transactional volume and want competitive per-message pricing.
  • You already run AISensy campaigns and want loyalty events to trigger the same approved templates.

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Before you start

You have an active AISensy account with WhatsApp Business API.
You have at least one approved AISensy campaign / template.
You know your AISensy API endpoint URL (typically https://backend.aisensy.com/campaign/t1/api/v2).

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Connect AISensy to Yuko

1

Get your AISensy API key

Log in to the AISensy dashboard → Manage → API Key. Copy the API key.
2

Open AISensy in Yuko

In Shopify admin, go to Apps → Yuko Loyalty → Integrations → AISensy.
3

Paste the API key and Connect

Paste the key and click Connect. The tile flips to Connected.
4

Add an AISensy step to a workflow

Open any workflow, click +, pick WhatsApp, and choose AISensy in the provider dropdown.

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Configure the AISensy step in a workflow

When you add a WhatsApp node and pick AISensy, the node exposes the fields AISensy’s API expects:
FieldWhat it isExample
Endpoint URLAISensy’s campaign API endpointhttps://backend.aisensy.com/campaign/t1/api/v2
Campaign NameThe name of the approved AISensy campaign to triggerloyalty_tier_upgrade
SourceOptional source identifier passed back to AISensy analyticsyuko_workflow
Template Parameter CountHow many variables the template expects (1–25)3
Template ParametersOne value per variable — supports shortcodes{{first_name}}, {{vip_tier_name}}, {{points_balance}}
TagsOptional comma-separated tags for AISensy reportingloyalty, tier_change
AttributesOptional JSON of custom attributes{"segment": "vip"}
The Campaign Name must match the campaign name in your AISensy dashboard exactly — it’s case-sensitive. A typo here is the most common reason an AISensy step fails silently.

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Example use case

Diamond tier welcome
  1. Create an approved AISensy campaign called loyalty_diamond_welcome with three variables: customer name, points balance, exclusive perk.
  2. In Yuko Workflows, build: Trigger: VIP Tier Entered → Filter: tier = Diamond → WhatsApp (AISensy).
  3. Set Campaign Name = loyalty_diamond_welcome, Parameter Count = 3, Parameters = {{first_name}}, {{points_balance}}, Free shipping on every order.
  4. Activate. The next customer to hit Diamond gets the message within seconds.

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Limitations

  • Approved campaigns only. AISensy enforces template approval; an un-approved campaign name will fail at send time.
  • No template authoring inside Yuko. Create and edit templates in the AISensy dashboard.
  • No delivery status webhook. Yuko logs the node action as pending / completed / failed based on the AISensy API response, not on delivered / read events.

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FAQs

  1. Is the campaign name spelled exactly as in AISensy? 2. Is the campaign approved? 3. Does the customer have a valid phone number in Shopify? 4. Does parameter count match the template’s variable count?
Yes — use one WhatsApp node per campaign. Each node points to one campaign name.
In the AISensy dashboard. Yuko shows aggregate node-level pending / completed / failed counts only.
Generate a new key in AISensy, then paste it into the Yuko AISensy integration tile and click Connect again.

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WhatsApp overview

How Yuko’s WhatsApp integration works across all 7 providers.

WhatsApp Workflow node

Setup, shortcodes, and example workflows.

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