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Yuko Dashboard → Workflows → Review Request Workflow

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Purpose

Automatically send a review request email after a customer’s order is fulfilled.
This is the most common workflow for collecting verified reviews.

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How It Works

Trigger: Order Fulfilled
Condition: Customer has not received a review request yet
Action: Send “Review Request Email” after a set delay

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Setup Steps

  1. Go to Workflows → Review Request Workflow.
  2. Set your trigger to “Order Fulfilled” or “Order Completed.”
  3. Choose a delay — typically 5 to 7 days after fulfillment.
  4. Select your Review Request Email template.
  5. Save and activate the workflow.