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Documentation Index

Fetch the complete documentation index at: https://docs.yuko.so/llms.txt

Use this file to discover all available pages before exploring further.

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Keep Your Hard-Earned Social Proof

Already have customer reviews in WooCommerce, Judge.me, or another review platform? Import them to Yuko in minutes and maintain all your hard-earned social proof while gaining access to Yuko’s advanced features. What you’ll achieve:
  • Preserve all existing reviews when switching platforms
  • Maintain SEO value from review content
  • Keep verified purchase badges and review dates
  • Import photos, videos, and reviewer information
  • Avoid starting from zero social proof import NeedHelp from ‘/snippets/need-help.mdx’;
Impact: Stores that import existing reviews see 40-50% higher conversion rates immediately after migration vs starting fresh

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Why Import Reviews to Yuko

Don’t lose your valuable social proof when switching review systems:

Preserve Trust & Credibility

Keep what you’ve built
  • Maintain hundreds or thousands of reviews
  • Preserve star ratings and social proof
  • Keep verified purchase badges
  • Maintain review dates (authenticity)
  • Don’t start from zero
Impact: Imported reviews maintain customer trust during platform transition

Maintain SEO Value

Don’t lose search rankings
  • Review content is valuable for SEO
  • Keywords in reviews help rankings
  • Rich snippets with star ratings
  • Product page content depth
  • Avoid traffic drop from lost reviews
Impact: Stores that import reviews maintain 90% of review-driven SEO value

Immediate Conversion Boost

Start strong, not from scratch
  • New review system with existing proof
  • Higher conversion from day one
  • Customer confidence in products
  • Competitive advantage maintained
  • No “building phase” needed
Impact: 40-50% higher conversion vs no reviews on new platform

Gain Advanced Features

Keep reviews, add capabilities
  • Import old reviews to Yuko
  • Gain widgets, automation, workflows
  • Better display and moderation tools
  • Photo reviews and Q&A
  • All while keeping existing social proof
Impact: Best of both worlds - existing reviews + better tools

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Supported Import Sources

Import built-in WooCommerce reviewsWhat gets imported:
  • ✅ All product reviews
  • ✅ Star ratings (1-5)
  • ✅ Review text/content
  • ✅ Reviewer name
  • ✅ Reviewer email (for verification)
  • ✅ Review date (preserved)
  • ✅ Verified purchase status
  • ✅ Review approval status
What doesn’t import:
  • ❌ Photos/videos (native WooCommerce doesn’t support)
  • ❌ Custom fields (unless using extensions)
Time to import:
  • Under 100 reviews: Instant
  • 100-1,000 reviews: 2-5 minutes
  • 1,000-10,000 reviews: 10-30 minutes
  • 10,000+ reviews: 30-60 minutes
Process: One-click automatic import via WooCommerce integration→ WooCommerce import guide

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Import Process Overview

Check Your Current Review Platform

Identify where your existing reviews are stored.Common scenarios:Built-in platform reviews:
  • WooCommerce native reviews
  • Shopify product reviews
  • Magento reviews
Third-party review apps:
  • Judge.me
  • Loox
  • Stamped.io
  • Yotpo
  • Trustpilot
Action: Count how many reviews you have (this determines import time)

Export Reviews from Current System

Get your review data from the current platform.WooCommerce:
  • Yuko auto-imports (no export needed)
  • One-click import in Yuko dashboard
Judge.me:
  • Use Judge.me export feature
  • Or connect API directly to Yuko
Other platforms:
  • Export to CSV from platform
  • Download review photos/videos if available
  • Save export file
Pro tip: Before exporting, clean up spam/fake reviews in your current system. Only import quality reviews.

Prepare Review Data

Format your review data for import.If using CSV:
  • Ensure required columns exist
  • Format dates correctly (YYYY-MM-DD)
  • Check product IDs match your store
  • Verify reviewer emails (for verified badges)
  • Upload photos to hosting (provide URLs)
Required CSV columns:
  • product_id - Your product SKU or ID
  • rating - 1-5 star rating
  • review_text - Review content
  • reviewer_name - Customer name
  • date - Review date (YYYY-MM-DD)
Optional CSV columns:
  • email - For verified purchase matching
  • title - Review headline
  • verified - true/false
  • photo_url - Direct link to review photo
  • status - published, pending, spam
Download CSV template: [Available in Yuko dashboard]

Import Reviews to Yuko

Upload and process your reviews.In Yuko Dashboard:
  1. Go to Reviews → Import
  2. Select import source (WooCommerce, Judge.me, CSV)
  3. Upload file or connect account
  4. Map fields (if CSV)
  5. Preview sample reviews
  6. Start import process
During import:
  • Progress bar shows status
  • Estimated time displayed
  • Can cancel if needed
  • Errors reported in real-time
After import:
  • Review count summary
  • Success rate shown
  • Failed imports listed (with reasons)
  • Option to retry failed reviews

Verify Imported Reviews

Check that reviews imported correctly.What to verify:
  • ✅ Total review count matches export
  • ✅ Star ratings correct
  • ✅ Review text intact (no truncation)
  • ✅ Reviewer names displayed properly
  • ✅ Dates preserved accurately
  • ✅ Photos/videos linked correctly
  • ✅ Verified badges on applicable reviews
  • ✅ Reviews assigned to correct products
Random sampling:
  • Check 10-20 random reviews manually
  • Verify high-value reviews (5-star with photos)
  • Ensure no duplicate reviews
  • Look for formatting issues
Fix issues:
  • Bulk edit if needed
  • Delete duplicates
  • Re-import failed reviews
  • Contact support for help

Display Imported Reviews

Show your imported reviews on your store.Enable review display:
  • Install Yuko review widgets
  • Display reviews on product pages
  • Show overall rating in listings
  • Add review count to homepage
Test display:
  • Check desktop view
  • Verify mobile responsiveness
  • Ensure photos/videos display
  • Test review sorting/filtering
→ Set up review display widgets

Clean Up Old Review System (Optional)

Remove old review system once Yuko is live.Before removing:
  • ✅ Verify all reviews imported successfully
  • ✅ Test Yuko review display thoroughly
  • ✅ Check SEO impact (Google Search Console)
  • ✅ Keep backup of old reviews (just in case)
When removing:
  • Deactivate old review plugin
  • Remove old review widgets from theme
  • Clean up database (optional, for performance)
  • Set up redirects if review URLs changed
Don’t rush: Keep both systems running for 1-2 weeks to ensure smooth transition. Monitor SEO and conversion metrics before fully removing old system.

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Common Questions

Yes - imported reviews maintain SEO value (if done correctly)SEO benefits of imported reviews:Preserved content:
  • Review text is valuable indexed content
  • Keywords in reviews help product page rankings
  • More content = better SEO
  • Google sees review history
Rich snippets maintained:
  • Star ratings show in search results
  • Review count displays
  • Product rating markup
  • Enhanced search listings
Fresh + historical content:
  • Mix of old and new reviews is ideal
  • Shows product history and consistency
  • Recent reviews + established history
  • Better than starting from zero
How to maintain SEO value:1. Preserve review dates
  • Don’t import all as “today”
  • Keep original review dates
  • Shows natural review pattern
2. Keep review content intact
  • Don’t edit or paraphrase reviews
  • Maintain original text
  • Preserve keywords customers used
3. Implement schema markup
  • Use Review schema (schema.org)
  • Include AggregateRating markup
  • Yuko handles this automatically
4. Don’t remove old reviews immediately
  • Keep both systems running briefly (1-2 weeks)
  • Monitor search rankings
  • Gradual transition vs sudden removal
5. Set up redirects if needed
  • If review URLs changed
  • 301 redirects from old to new
  • Preserve link equity
Potential SEO risks:Risk 1: Duplicate content
  • Reviews exist on old platform AND Yuko
  • Google sees duplicates
  • Confused about canonical version
Solution: Remove old reviews once Yuko is liveRisk 2: Lost review markup
  • Old system had schema, new doesn’t
  • Rich snippets disappear from search
  • Click-through rate drops
Solution: Yuko auto-adds schema markupRisk 3: URL structure changes
  • Review URLs different in Yuko
  • Indexed review links break
  • 404 errors
Solution: Set up redirects or use same URL structureMonitor SEO during transition:
  • Google Search Console: Check impressions/clicks
  • Rich results test: Verify markup working
  • Product page rankings: Monitor positions
  • Organic traffic: Watch for drops
Best practice: Import reviews → verify schema markup → keep old system live for 1 week → remove old reviews → monitor SEO for 2 weeks. This gradual approach minimizes SEO risk.
Options for handling reviews that can’t be importedCommon scenarios:Scenario 1: Reviews for discontinued products
  • Product no longer sold
  • No destination product page
  • Where do reviews go?
Options:
  • Archive reviews (saved but not displayed)
  • Import to similar replacement product
  • Skip import for those reviews
  • Create “Discontinued Products” page with reviews
Recommended: Archive for records, skip displayScenario 2: Reviews with broken photo links
  • Photos hosted on old platform
  • Links will break after migration
  • Can’t access photos
Options:
  • Import review without photos (text only)
  • Manually download and re-upload photos
  • Skip reviews that rely heavily on photos
  • Contact old platform for photo export
Recommended: Import text, manually add photos to high-value reviewsScenario 3: Reviews in wrong format
  • Date format incompatible
  • Character encoding issues
  • Missing required fields
Options:
  • Manually fix in CSV before import
  • Import what you can, skip problematic rows
  • Contact Yuko support for help
  • Use data transformation tools
Recommended: Fix CSV format, re-importScenario 4: Duplicate reviews
  • Same review appears multiple times
  • Customer reviewed same product twice
  • Import has duplicates
Options:
  • De-duplicate CSV before import
  • Import all, manually delete duplicates after
  • Keep most recent review, skip older ones
  • Keep highest-value review (photos, detailed text)
Recommended: De-duplicate before importScenario 5: Reviews in other languages
  • Non-English reviews
  • Multiple languages mixed
  • Unsure if to import
Options:
  • Import all languages (Yuko supports multilingual)
  • Filter by language before import
  • Translate reviews before import
  • Tag reviews by language
Recommended: Import all, let customers filter by languageWhat to do with unmportable reviews:Option 1: Manual entry
  • Manually add important reviews via Yuko dashboard
  • Time-consuming but works for small counts
  • Good for high-value reviews (5-star with photos)
Option 2: Archive for reference
  • Save old reviews in spreadsheet
  • Keep for internal reference
  • Don’t display publicly
  • Use insights for product development
Option 3: Screenshot for social media
  • Can’t import but still valuable
  • Use screenshots in marketing
  • Post on social media
  • Include in email campaigns
Pro tip: Focus import efforts on high-quality, recent reviews with photos. Don’t stress about importing every single review. Quality over quantity.
Yes - combine reviews from different platformsCommon multi-source scenarios:Scenario 1: Platform migration + previous platform
  • Migrated from Magento to Shopify to WooCommerce
  • Reviews scattered across all three platforms
  • Want to consolidate everything in Yuko
Solution:
  • Export reviews from all three platforms
  • Combine into single CSV
  • De-duplicate (same review may exist on multiple platforms)
  • Import combined CSV to Yuko
Scenario 2: Platform reviews + Google reviews
  • Product reviews in WooCommerce
  • Shop reviews on Google Business
  • Want both in Yuko
Solution:
  • Import WooCommerce reviews as product reviews
  • Import Google reviews as shop/site reviews
  • Keep them separate (different purposes)
Scenario 3: Multiple review apps
  • Used Judge.me for some products
  • Used Loox for other products
  • Want all in Yuko
Solution:
  • Export from both apps
  • Combine CSVs
  • Ensure product IDs match
  • Import combined data
How to combine multiple sources:Step 1: Export from each source
  • Export Review Platform A
  • Export Review Platform B
  • Export Review Platform C
Step 2: Standardize formats
  • Align column names across all CSVs
  • Ensure consistent date formats
  • Standardize product IDs
  • Match reviewer name formats
Step 3: Combine into single CSV
  • Merge all CSVs into one file
  • Sort by product ID or date
  • Check for duplicates
Step 4: De-duplicate
  • Look for same reviewer + product + date
  • Remove exact duplicates
  • For near-duplicates, keep best version (with photos, more detail)
Step 5: Import combined CSV
  • Upload to Yuko
  • Map fields
  • Import all at once
De-duplication tips:Exact duplicates:
  • Same reviewer name
  • Same product
  • Same review text
  • Same date
Action: Delete duplicate, keep oneNear duplicates:
  • Same reviewer
  • Same product
  • Similar text but not identical
  • Different dates (maybe edited/updated)
Action: Keep most recent or most detailedTools for de-duplication:
  • Excel: Remove duplicates feature
  • Google Sheets: UNIQUE function
  • CSV tools: csvkit, pandas
  • Manual review for small counts
Important: When combining sources, watch for duplicate reviews. Same customer may have left review on multiple platforms. De-duplicate before import to avoid showing same review twice.
Yes - eventually, but not immediatelyRecommended timeline:Week 1: Keep both systems
  • Import reviews to Yuko
  • Display Yuko reviews on site
  • Keep old system active (hidden or deactivated)
  • Monitor for issues
Why:
  • Backup in case import had issues
  • Can reference old system if needed
  • Test Yuko thoroughly before committing
  • Easy rollback if problems
Week 2-3: Verify everything works
  • Check all reviews imported correctly
  • Verify SEO maintained (Google Search Console)
  • Monitor conversion rates
  • Test mobile and desktop display
  • Ensure no duplicate reviews showing
Week 4: Remove old system
  • Once confident Yuko is working perfectly
  • Deactivate old review plugin
  • Remove old review display widgets
  • Keep data backup (export old reviews to CSV)
Database cleanup (optional):
  • Delete old review tables from database
  • Improves site performance
  • Reduces database size
  • Do this last, after everything verified
What to do with old review data:Option 1: Archive (recommended)
  • Export old reviews to CSV
  • Save file securely (cloud storage)
  • Keep as backup/reference
  • Don’t delete permanently
Option 2: Delete completely
  • If 100% confident in import
  • Free up database space
  • Clean slate
  • Risky - hard to reverse
Option 3: Keep old system deactivated
  • Don’t delete, just disable
  • Data remains in database
  • Can reactivate if needed
  • No performance impact if deactivated
SEO consideration when removing:If old reviews had schema markup:
  • Verify Yuko has schema markup active
  • Check Google Rich Results Test
  • Monitor search rankings for 2 weeks
  • Watch for drops in organic traffic
If old review URLs were indexed:
  • Set up 301 redirects to new review URLs
  • Or use same URL structure in Yuko
  • Update sitemap
  • Let Google re-crawl
Signs it’s safe to delete old system:
  • ✅ All reviews verified in Yuko
  • ✅ No duplicate reviews showing
  • ✅ SEO metrics stable (no traffic drop)
  • ✅ Conversion rates maintained or improved
  • ✅ No customer complaints about missing reviews
  • ✅ Old review data exported and backed up
Best practice: Keep old review system deactivated (not deleted) for 30-60 days after migration. This gives you peace of mind and easy rollback option if any issues discovered. After 60 days, export old data as backup and delete.
No - customers are not notified when their reviews are importedWhat happens during import:Customer perspective:
  • Their review appears on new system (Yuko)
  • No email notification sent
  • No action required from them
  • Review just “moves” to new platform
Privacy and consent:Is importing customer reviews legal?
  • Yes, reviews are your business data
  • Customer submitted review to your store
  • Moving between platforms is data management
  • No new use of customer data
GDPR/Privacy considerations:
  • Customer data (name, email) can be migrated
  • Reviews are part of product catalog
  • No consent needed for platform migration
  • Customer has right to request deletion
Email addresses in imported reviews:
  • Used for verification matching only
  • Not displayed publicly (Yuko hides emails)
  • Not used for marketing without consent
  • Same privacy as original platform
When you SHOULD notify customers:Scenario 1: Requesting review updates
  • If you want customers to update their reviews
  • If asking customers to add photos to existing reviews
  • If requesting they verify their review on new platform
Scenario 2: Review editing enabled
  • If you enable customers to edit reviews in Yuko
  • Send email: “Your reviews are now in our new system, edit them here: [link]”
Scenario 3: Review rewards program
  • If offering rewards for existing reviews
  • “Thanks for your past reviews! Here’s 10% off as appreciation”
When you DON’T need to notify:Scenario 1: Simple platform migration
  • Moving from WooCommerce to Yuko
  • Reviews remain the same
  • No customer action needed
Scenario 2: Review aggregation
  • Combining reviews from multiple sources
  • Displaying existing reviews in better format
  • No change to review content
What if customer asks about their review?Customer: “I left a review, where did it go?”Response: “Your review is still here! We upgraded our review system to Yuko for better features. Your review and star rating are now displayed [on this page: link]. Nothing about your review changed - just the platform displaying it.”Customer: “I want to delete my old review”Response: “No problem! Your review is now managed in our new Yuko system. You can delete it here: [link] or email us at [support email] and we’ll remove it immediately.”Customer: “Can I edit my old review?”Response: “Yes! We’ve migrated your review to our new system where you can edit it. Here’s your review link: [unique link]. You can update the text, rating, or add photos.”
Best practice: While notification isn’t required, consider sending a one-time email to past reviewers after migration: “We’ve upgraded our review system! Your reviews are now live on our improved platform. Check them out: [link]”. This is optional but can boost engagement.

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Next Steps

Identify Your Review Source

Determine where your existing reviews are stored (WooCommerce, Judge.me, other platform).Time: 5 minutes Action: Check your current review system

Export Your Reviews

Get your review data from the current platform.Time: 10-30 minutes Action: Export reviews to CSV or connect API→ WooCommerce import → Judge.me import

Test Import with Small Sample

Import 10-20 reviews first to verify process works correctly.Time: 15 minutes Action: Upload sample CSV, check results

Complete Full Import

Import all reviews to Yuko once test is successful.Time: 10-90 minutes (depends on review count) Action: Upload full CSV or run full integration

Verify and Display Reviews

Check imported reviews and enable display on your store.Time: 30 minutes Action: Verify accuracy, set up widgets→ Display review widgets

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Need Help?

Pro tip: Don’t rush the import. Test with 10-20 reviews first, verify everything works perfectly, then import your full review database. Taking an extra hour to test saves days of fixing import mistakes.