Encourage customers to share their overall shopping experience — not just product feedback — with Shop Reviews. These reviews help build store-wide trust and showcase your service quality to new visitors. Navigation Yuko Dashboard → Reviews → Review Collection Form Overview
Shop reviews (also called Site Reviews) allow customers to rate their overall experience with your store — covering factors like product delivery, customer service, and checkout ease.
You can display these reviews in a dedicated “Store Reviews” section or on your homepage widget.Settings
| Setting | Description |
|---|---|
| Form Type | Select Shop Reviews to collect general feedback instead of product-specific reviews. |
| Rating Style | Choose from star ratings or emojis for a more engaging feedback experience. |
| Thank You Message | Customize a confirmation message shown after a shop review is submitted. |
| Review Display | Display shop reviews separately or merge them with product reviews in widgets. |
Tips
- Use shop reviews to gather feedback on overall satisfaction.
- Combine product and shop reviews in your store homepage for stronger credibility.
- Enable auto-publish to quickly show positive feedback.