7.1 Questions & Answers Collection Form

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Navigation

Yuko Dashboard → Reviews → Widgets → Q&A Collection Form

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Overview

The Q&A Collection Form is what customers use to ask questions about your store.
It appears as a simple section or button below the product description — fully customizable to match your theme and tone.

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Form Structure Overview

The Q&A form is divided into six configuration sections:

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1. Settings

General appearance and functional controls for the form. You can:

• Enable/disable the form
• Choose display style (inline section or button trigger)
• Configure visibility across product pages
• Adjust spacing and alignment

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Available UI Customizations (Dialog & Container)

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2. Questioner Info

Capture essential customer details to ensure valid submissions. Fields include:

• First Name
• Last Name
• Email (kept private)

You can:

• Edit field labels
• Add placeholder text
• Choose which fields are required Customization Options

  Field	Configurable Items
  Questioner Title	e.g., About You
  Questioner Description	e.g., Tell us a little about yourself.
  First Name Label	e.g., First Name
  Last Name Label	e.g., Last Name
  Email Label	e.g., Email (private)
  First Name Placeholder	e.g., John
  Last Name Placeholder	e.g., Doe
  Email Placeholder	e.g., Enter email (private)

  You can also choose which fields are required for form submission.

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3. Question Section

Controls how customers type and submit their question.

You can customize:

• Field label → e.g., Ask a Question
• Description → e.g., Have a question about this product? We’re here to help!
• Placeholder → e.g., What would you like to know?
• Character limits
• Validation rules
• Optional help text

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Configurable Fields

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4. Footer Config

Configure how the footer of the form looks. You can:

• Add disclaimer text
• Adjust spacing
• Show or hide “Powered by Yuko”
• Add legal notices or guidance
  
  Footer Button Text Options

  Button	Default Text
  Back Button Text	Back
  Continue Button Text	Continue
  Submit Button Text	Submit

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5. Thank You

Set the message displayed after successful submission. You can:

• Customize confirmation text (e.g., “Thanks! We’ll get back to you soon.”)
• Add next-step instructions
• Include optional branding elements
  
  You can personalize:

This message reassures customers and sets expectations clearly.

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6. Advanced CSS

For full design control. You can embed CSS to:

• Re-style form layout
• Adjust typography
• Modify button styles
• Support dark/light themes
• Override theme-specific limits

Ideal for developers and custom UI requirements.

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Form Preview

The form begins with an “About You” section where customers provide their details:

• First Name
• Last Name
• Email (private and never published)

This ensures authentic, identifiable questions without revealing personal information on your storefront.

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Customization Options

You can tailor the Q&A form experience with the following options:

• Customize labels, placeholder text, and helper descriptions
• Match color schemes, typography, and button styles to your store theme
• Preview the form live using the desktop/mobile toggle
• Save changes to apply instantly across all product pages