Skip to main content

​
Keep Your Review Section Clean and Professional

Review moderation tools help you maintain quality standards while preventing spam, fake reviews, and inappropriate content. Set up automated filters and manual approval workflows that match your brand’s needs. What you’ll achieve:
  • Block spam and fake reviews automatically
  • Filter profanity and inappropriate language
  • Set up approval workflows for quality control
  • Maintain professional review section
  • Protect brand reputation
Impact: Stores with active moderation see 60% less spam and maintain 25% higher trust scores than unmoderated stores
Yuko Dashboard → Settings → Reviews → General → Review Publishing & Moderation p&m.png

​
Profanity Filter

Block or censor offensive language automatically using the following settings in Yuko:
Automatically censor profanity
  • Offensive words or phrases in a review are automatically replaced with ***.
  • The review remains visible on your product pages, widgets, and contributes to the average rating.
  • Ensures that genuine feedback is not lost while keeping content appropriate for all audiences.
  • Best practice: Use this for minor profanity to maintain flow of reviews without hiding customer sentiment.
Best for: Casual brands, high review volume
Recommended: Use replacement for mild profanity. For severe language, use “hold for review” instead. This feature is available in the paid plans

​
Spam Filter

Enable Yuko’s Spam Filter to automatically block suspicious or spammy reviews from appearing on your store. This keeps your review section clean and your ratings trustworthy.

​
How It Works

Spam
  • Once enabled, Yuko scans incoming reviews for common spam indicators.
  • Reviews flagged as spam are automatically hidden and moved to the Spam section in your dashboard.

​
Key Points

  • Automatic Protection: Reduces fake, duplicate, or malicious reviews.
  • Minimal Manual Work: Just enable the filter—Yuko handles the rest.
  • Review Spam Folder Occasionally: Check periodically for any legitimate reviews mistakenly flagged.

​
Best For

  • Stores receiving frequent reviews
  • Stores wanting to maintain accurate ratings and customer trust

​
Next Steps

Set Up Email Blacklist

Block known spam domains.Time: 10 minutes → Email blacklist setup

Choose Moderation Workflow

Decide: Manual, filtered auto-publish, or full auto.Time: 15 minutes → Auto-publishing configuration

Monitor and Adjust

Check spam rate weekly, adjust filters as needed.Time: 10 min/week Action: Review spam folder, check false positives

​
Need Help?

Book Free Setup Call

Talk to our team for personalized setup helpTime: 30 minutes

Contact Support

Email us at support@yuko.soResponse time: Within 24 hours

View All Guides

Browse detailed guides for every feature

Integration Help

Connect Yuko with other tools
Pro tip: Start with “hold for manual review” for profanity and spam. After 30 days, you’ll understand your false positive rate and can switch to more aggressive auto-hide if filters are working well.