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Documentation Index

Fetch the complete documentation index at: https://docs.yuko.so/llms.txt

Use this file to discover all available pages before exploring further.

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Automate Review Approval for Faster Social Proof

Manually approving every review takes time. Auto-publishing lets you automatically approve reviews that meet your criteria, so positive social proof appears instantly while questionable reviews still get your attention. What you’ll achieve:
  • Publish new reviews instantly (no manual work)
  • Keep spam and offensive content unpublished
  • Reduce daily moderation time
  • Show fresh social proof to increase conversions
  • Maintain review quality while speeding up workflow
Impact: Stores using smart auto-publish rules get 40-50% more reviews displayed while maintaining quality standards

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How Auto-Publishing Works

Yuko automatically checks each incoming review and decides whether to publish it instantly or hold it for manual moderation — based on the rules you set.

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When a customer submits a review:

  • Review is received with rating, text, media, and reviewer details
  • Yuko evaluates it using your auto-publish settings

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Auto-Publish New Reviews:

If enabled:
  • New reviews are auto-approved
  • Review becomes visible on product pages immediately
  • Added to all review widgets
  • Included in average rating
    If disabled:
  • All reviews go to Pending
  • You manually approve each one

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Star Rating Rules:

You choose which ratings auto-publish:
  • Example: Only 5-star reviews go live automatically
  • Other ratings (1–4 stars) move to Pending
  • Gives you tighter control over low-rated reviews

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If review meets your rules → Published

  • Visible instantly
  • No moderation needed
  • Adds to social proof
  • Helps increase conversion rates

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If review does NOT meet your rules → Pending

  • Hidden from customers
  • Requires manual approval
  • You can approve, reject, or reply before publishing
  • Recommended to check pending reviews daily

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What typically ends up Pending:

  • Ratings outside your auto-publish selection
  • Low-star reviews (1–3 stars)
  • First-time reviewers
  • Reviews with suspicious patterns
  • Reviews you want to inspect manually

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What you achieve with auto-publishing:

  • Faster display of positive reviews
  • Reduced daily moderation workload
  • Stronger and more frequent social proof
  • Control over negative or uncertain reviews

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How to Auto-Publish New Reviews :

Yuko Dashboard → Settings → Reviews → General → Auto-Publishing Rules auto.png
Auto-publish based on review rating
  • Automatically publish all new incoming reviews.
  • What happens when enabled:
  • Reviews go live instantly
  • No manual approval needed
  • Great for fast social proof
  • What happens when disabled:
  • All reviews remain Unpublished
  • You must approve reviews manually
  • Better control, slower publishing
Auto-publish reviews with rating:
[ ] 5 stars only
[✓] 4-5 stars (recommended)
[ ] All ratings
[ ] None (manual moderation)
Pro tip: Auto-publish 4-5 stars. This captures 70-80% of reviews and lets them go live instantly, while you still catch negative feedback early.
Star Ratings (Auto-Publish Rules)
Choose which star ratings should be auto-published (e.g., only 5⭐, 4–5⭐, or all). Reviews outside your selected range will be sent to Pending for manual moderation.

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Common Questions

Not if configured correctly with good filtersRisks of auto-publishing:
  • Spam reviews go live
  • Negative reviews appear before you can respond
  • Low-quality reviews published
  • Fake reviews slip through
Mitigation strategies:1. Use verified-purchase filter
  • Auto-publish only verified purchases
  • Reduces fake reviews by 95%
  • Most important protection
2. Set minimum quality bar
  • Auto-publish 4-5 stars only
  • Manual review negative feedback
  • Respond before publishing low ratings
3. Enable spam detection
  • Keyword filters
  • Email blacklist
  • Multiple review detection
  • Auto-flag suspicious patterns
4. Monitor daily
  • Check published reviews daily
  • Quick spam removal
  • Respond to negative reviews within 24 hours
  • Adjust rules based on issues
5. Start conservative
  • Begin with manual moderation
  • Learn your review patterns
  • Add auto-publish gradually
  • Tighten rules if spam increases
Reality check:
  • 99% of verified purchase reviews are legitimate
  • Auto-publishing speeds up social proof by 50%
  • Manual moderation doesn’t prevent all spam
  • Can remove bad reviews quickly if they slip through
Best practice: Auto-publish verified 4-5 star reviews only. This is safe for 99% of stores and dramatically speeds up social proof building.
Yes - adjust anytime based on resultsCommon adjustments:Tighten rules if:
  • Spam increasing
  • Low-quality reviews appearing
  • Negative reviews need more attention
  • Growing too fast to monitor
Example: Switch from auto-publish all to auto-publish 4-5 stars onlyLoosen rules if:
  • Too much manual work
  • Missing social proof opportunity
  • Spam filters working well
  • Review volume overwhelming moderation
Example: Switch from manual to auto-publish verified purchasesHow to change:
  1. Go to Settings → Reviews → Auto-Publishing
  2. Update rules
  3. Save changes
  4. Applies to new reviews immediately
  5. Existing reviews unaffected
Testing changes:
  • Make small adjustments
  • Monitor for 7 days
  • Check spam rate and moderation time
  • Adjust again if needed
Seasonal adjustments:
  • Holiday season: More conservative (higher volume)
  • Slow periods: More aggressive (need reviews)
  • Product launches: Manual review initially
  • After issues resolved: Back to auto-publish
Pro tip: Review your auto-publish settings quarterly. As your store grows and review patterns change, optimize your rules for current volume and quality.
Yes - photo reviews are valuable and usually legitimateWhy auto-publish photo reviews:
  • Higher trust: Customers who upload photos usually genuine
  • More effort: Spammers rarely add photos
  • Valuable content: Photo reviews convert 3x better
  • Customer engagement: Reward customers who go extra mile
Recommended rule:
  • Auto-publish ANY review with photos (even 3-star if has photos)
  • Photos indicate authentic customer
  • Rarely spam
Settings:
Auto-publish if:
[✓] Has photos (any rating)
OR
[✓] 4-5 stars without photos
Exception handling:
  • Inappropriate photos → Auto-detect and hold
  • Competitor product photos → Manual review
  • Offensive images → Spam filter catches
Photo review fast-track:
  • Some platforms auto-approve photo reviews regardless of rating
  • Rewards customer effort
  • Increases photo review rate
  • Generally safe (legitimate customers upload photos)
Trade-off:
  • 3-star review with photos goes live
  • But: Photo provides context
  • Customers see authentic feedback
  • You can still reply
Recommended: Auto-publish all reviews with photos, regardless of rating. Photo reviews are 95% legitimate and highly valuable for conversion.

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Pro tip: Start with conservative auto-publish rules (4-5 stars + verified only). After 30 days, loosen restrictions if spam is low. It’s easier to start strict and loosen than to deal with spam from being too permissive.