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Documentation Index

Fetch the complete documentation index at: https://docs.yuko.so/llms.txt

Use this file to discover all available pages before exploring further.

Where to find this: Shopify admin → Apps → Yuko Loyalty → Loyalty → Ways to Redeem
Ways to Redeem (also called rewards) are the items customers can spend their points on. Each reward type has its own configuration, conditions and customer-facing behaviour.

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All reward types

Amount Discount

Fixed dollar discount in exchange for points.

Percentage Discount

Percentage off the order total.

Free Product

Add a chosen product to cart at no cost.

Free Shipping

Remove shipping cost at checkout.

Store Credit

Convert points into a wallet balance.

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How rewards work

  1. A customer reaches the points threshold for an active reward.
  2. The reward shows up for them in the Cart Redeem widget, the Customer Account hub, or the Rewards Landing Page.
  3. The customer claims the reward — Yuko deducts points and issues a Shopify discount code or product addition.
  4. The customer applies the reward at cart or checkout.
  5. Yuko logs the redemption in the activity feed.

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Decision guidance

  • Start with one reward — pick the simplest one (Amount Discount) and prove the loop works before adding variety.
  • Use Store Credit if you want flexibility without the perceived discount-coupon vibe.
  • Use Free Product to move specific inventory or surprise high-tier customers.
  • Use Free Shipping in stores where shipping is a major cart-abandonment driver.

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Best practices

Make the cheapest reward attainable in 2–3 orders. If it takes 10 orders to get anything, customers disengage.
Keep the reward menu short. 3–4 well-priced rewards beat 12 mediocre ones.
Test redemption end-to-end as a real customer before launching — broken redemptions damage trust faster than missing rewards.

Ways to Earn

Configure how customers earn points across your store.

Ways to Redeem

Set up reward types customers can redeem with their points.

Program Settings

Define points labels, currency, and customer eligibility.

Customers

View balances, activity, and adjust points manually.

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Browse the Guides

Documentation across loyalty, referrals, memberships and more.

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