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Where to find this: Shopify admin → Apps → Yuko Loyalty → Loyalty → Programs → Ways to redeem
Ways to Redeem (also called rewards) are what customers can spend their points on. Each reward type has its own settings, conditions and customer-facing behaviour.

Reward channels

When you click Add another way, the Ways to Redeem picker groups reward types by the channel where customers redeem them.
  • The Shopify POS section appears only after you connect the Shopify POS integration. POS rewards show a POS badge in the rewards list.
  • Channels are kept apart: online rewards can’t be redeemed at POS, and POS rewards can’t be redeemed online.
  • Store Credit is only offered on Shopify stores.
  • Free Product and Store Credit are available on select plans.

All reward types

Amount Discount

Fixed amount off in exchange for points.

Percentage Discount

Percentage off, with an optional maximum discount amount.

Free Product

A chosen product at no cost.

Free Shipping

Free shipping, with optional country and rate restrictions.

Store Credit

Convert points into Shopify store credit.

POS Amount Discount

Fixed amount off, redeemed in-store at Shopify POS.

POS Percentage Discount

Percentage off, redeemed in-store at Shopify POS.

Settings at a glance

How rewards work

  1. A customer has enough points for an active reward.
  2. The reward appears in your loyalty widgets (for example the Cart Redeem widget, the customer account page or the rewards landing page), or in the Yuko tile at Shopify POS for POS rewards.
  3. The customer redeems it. Yuko deducts the points and creates a single-use Shopify discount code for that customer. Store Credit is the exception: it adds Shopify store credit to the customer’s account instead.
  4. The customer applies the code at checkout, or the cashier applies it at POS.
  5. Yuko logs the redemption in the customer’s activity.

Common settings

Every reward has:
  • Reward Name — the customer-facing name. Supports the shortcodes [points_required], [reward_value] and [points_label], which are resolved on the storefront (Free Product and Free Shipping support [points_required] and [points_label]).
  • Description — short copy shown with the reward. POS rewards have no description.
  • Status — enable or disable the reward from the side panel.
  • Icon — Default or Custom (upload your own image, under 1MB).
  • Rewards Summary — a live summary of what you’ve configured.
You can drag rewards in the list to change the order customers see them in.

Decision guidance

  • Start with one reward. Amount Discount is the simplest way to prove the earn-and-redeem loop works.
  • Use Store Credit for a flexible balance that doesn’t feel like a coupon.
  • Use Free Product to move specific inventory or give customers a tangible perk.
  • Use Free Shipping where shipping costs drive cart abandonment.
  • Add POS rewards if you sell in person, so in-store customers can spend the same points.

Best practices

Make the cheapest reward reachable in 2–3 orders. If it takes 10 orders to get anything, customers lose interest.
Keep the reward menu short. 3–4 well-priced rewards beat 12 mediocre ones.
Test redemption end-to-end as a real customer before launch, online and at POS.

Ways to Earn

Configure how customers earn points across your store.

Ways to Redeem

Set up the rewards customers can redeem with their points.

Booster Campaigns

Run time-bound multipliers, bonuses and challenges on top of earning.

Loyalty Settings

Point labels, earning and revert statuses, exclusions and order tags.

Customers

View balances and activity, adjust points and assign tiers.

VIP Tiers

Reward your best customers with tier multipliers and benefits.

Book a Free Setup Call

Talk to our team for personalised setup help.Time: 30 minutes

Contact Support

Visit our support hub for help articles, live chat and ticket submission.

Browse the Guides

Documentation across loyalty, referrals, memberships and more.

Install Yuko

Add Yuko to your Shopify store from the Shopify App Store.