> ## Documentation Index
> Fetch the complete documentation index at: https://docs.yuko.so/llms.txt
> Use this file to discover all available pages before exploring further.

# Wait & Exit Nodes

> Pause workflow execution and end a workflow cleanly.

<Note>
  **Where to find this:** Inside the workflow editor, click **+** between any two nodes.
</Note>

## Wait Node

The Wait node pauses workflow execution for a configured duration before continuing to the next node.

### When to use

* Between sequential touchpoints (e.g., Email 1 → Wait 3 days → Email 2).
* After issuing a coupon to give the customer time to redeem.
* Before a follow-up condition check (e.g., wait 7 days, then check if the customer has placed an order).

### Configuration

* **Duration** — minutes, hours, days or weeks.
* **Delay until** (optional) — a specific date or time of day.

### Example

*Trigger → Send first email → Wait 3 days → Condition: Has the customer ordered? → If no, send follow-up.*

<Tip>**Use day-of-the-week timing** for promotional emails. Sending Wait until *Friday 9am* reaches more inboxes than a random midnight send.</Tip>

### Limitations

* Wait durations are honored within roughly ±5 minutes of the configured time.
* Workflows paused for more than 90 days are automatically expired (configurable).

***

## Exit Node

The Exit node ends a workflow cleanly. Every branch of the workflow must terminate in an Exit node.

### When to use

* At the end of every branch of every workflow.
* To explicitly end a workflow when a condition fails (no further action needed).

### Configuration

* **Exit reason** (optional) — a label that appears in analytics (e.g., *“Reached final email”* or *“Condition failed”*).

### Why explicit exits matter

Exits make the workflow's outcomes auditable. *“The customer left the workflow because the wait timed out”* is much more informative than *“The workflow ended”*.

## Best practices

<Tip>**Don't skip Exit nodes.** Workflows without exits leave the customer in limbo — they can't re-enter and you can't analyse the drop-off.</Tip>
<Tip>**Use Wait + Condition** for time-sensitive logic (*“did they order in the last week?”*).</Tip>
<Tip>**Label your exits.** *“Exited because had active membership”* is gold for analytics.</Tip>

## FAQs

<AccordionGroup>
  <Accordion title="What happens if a workflow has multiple exits?">
    The workflow ends as soon as any branch hits an Exit node.
  </Accordion>

  <Accordion title="Can a customer re-enter a workflow after exiting?">
    By default no. Configurable per workflow.
  </Accordion>
</AccordionGroup>

## Related

<CardGroup cols={2}>
  <Card title="Build your first workflow" icon="rocket" href="/workflows/build-your-first">
    A 10-minute walkthrough from blank canvas to a live workflow.
  </Card>

  <Card title="Triggers & Conditions" icon="bolt" href="/workflows/triggers-and-conditions">
    Events that start a workflow and rules that branch it.
  </Card>

  <Card title="Action Nodes" icon="play" href="/workflows/action-nodes">
    Send email, credit / debit points, issue a coupon.
  </Card>

  <Card title="Wait & Exit" icon="hourglass" href="/workflows/wait-and-exit">
    Pause execution and end a workflow cleanly.
  </Card>

  <Card title="Partner Nodes" icon="plug" href="/workflows/partner-nodes">
    Hand off to Engati or KwikEngage.
  </Card>

  <Card title="Analytics" icon="chart-line" href="/workflows/analytics">
    Track entries, completions and step-level drop-off.
  </Card>
</CardGroup>

<CardGroup cols={2}>
  <Card title="Book a Free Setup Call" icon="phone" href="https://cal.com/rameshelamathi/yuko-demo">
    Talk to our team for personalised setup help.

    **Time:** 30 minutes
  </Card>

  <Card title="Contact Support" icon="life-ring" href="https://yuko.so/support/">
    Visit our support hub for help articles, live chat and ticket submission.
  </Card>

  <Card title="Browse the Guides" icon="book" href="/getting-started/welcome">
    Documentation across loyalty, referrals, memberships and more.
  </Card>

  <Card title="Install Yuko" icon="shop" href="https://apps.shopify.com/yuko">
    Add Yuko to your Shopify store from the Shopify App Store.
  </Card>
</CardGroup>