> ## Documentation Index
> Fetch the complete documentation index at: https://docs.yuko.so/llms.txt
> Use this file to discover all available pages before exploring further.

# Store Credit

> Let customers convert points into Shopify store credit they can spend on future orders.

<Note>
  **Where to find this:** Shopify admin → Apps → Yuko Loyalty → Loyalty → Programs → Ways to redeem → Add another way → **Store Credit**
</Note>

## Introduction

Convert points into Shopify store credit: a balance on the customer's account they can spend at checkout. It's the most flexible reward type and the closest to cash on file. Store Credit is available on select plans and only on Shopify stores.

## What problem this solves

Discount codes feel transactional. Store credit feels like money on account, which raises the perceived value of your program.

## When to use

* You want a flexible reward customers can spend on anything.
* You want customers to come back to use their balance.
* You want loyalty to feel premium rather than discount-driven.

## Overview

* Uses **Shopify's native store credit**. There's no separate Yuko balance and no discount code.
* One fixed exchange: **Points Required** for a **Store Credit Amount** (for example, `500 points = $5`).
* Optional expiry on the issued credit.

## Before you start

<Check>Yuko app is installed on your Shopify store — see [Install Yuko on Shopify](/installation-and-setup/install-on-shopify).</Check>
<Check>The Yuko **Theme App Embed** is enabled in your active theme — see [Theme App Embed](/installation-and-setup/theme-app-embed).</Check>
<Check>Your loyalty program is enabled under **Loyalty Program Status** at **Shopify admin → Apps → Yuko Loyalty → Loyalty → Programs**.</Check>
<Check>Your point labels are set in [Loyalty Settings](/loyalty/program-settings).</Check>

<Check>Your store can use Shopify store credit, and customers can sign in to their account to use it at checkout.</Check>

## Setup guide

<Steps>
  <Step title="Add the reward">
    In your Shopify admin, go to **Apps → Yuko Loyalty → Loyalty → Programs**. In **Ways to redeem**, click **Add another way** and pick **Store Credit** under **Online Store**.
  </Step>

  <Step title="Fill in Basic Details">
    Set the **Reward Name** and a **Description**.
  </Step>

  <Step title="Complete the Store Credit Configuration">
    * **Points Required** — the points cost.
    * **Store Credit Amount** — the credit the customer receives, a whole number of at least 1.
  </Step>

  <Step title="Set Expiry (optional)">
    Turn on **Expiry** and set **Expire after** and a **Period** (Day, Week, Month or Year). The issued credit expires after that time. Expiry is available on select plans.
  </Step>

  <Step title="Enable and save">
    Turn on **Status** in the side panel and click **Save**.
  </Step>
</Steps>

## How it works

1. The customer redeems the reward from a loyalty widget.
2. Yuko deducts the points and adds the credit to the customer's Shopify store credit account, with an expiry date if you set one.
3. The customer spends the credit at checkout like any Shopify store credit.
4. Yuko logs the redemption in the customer's activity.

### Decision guidance

* **Use a clean ratio.** `100 pts = $1` is the easiest to read.
* **Don't offer it alongside an Amount Discount at the same rate.** Two rewards with the same value confuse customers.

### Limitations

* Shopify only. The reward isn't offered on other platforms.
* Store credit is a store balance, not cash.
* Store credit has no minimum requirement, product targeting or combination settings.

## Examples

* *Premium beauty brand:* `200 pts = $2 store credit`, expires after 12 months, the only reward offered.
* *Repeat-purchase brand:* `500 pts = $5 store credit`, no expiry.

## Best practices

<Tip>**Choose store credit over discount codes** if you want loyalty to feel premium.</Tip>
<Tip>**Show the balance prominently** in your loyalty widgets and customer account.</Tip>
<Warning>Don't change the conversion rate after launch. Customers anchor to it.</Warning>

## FAQs

<AccordionGroup>
  <Accordion title="Where does the customer see their credit?">
    It's Shopify store credit, so it shows in the customer's Shopify account and is available at checkout when they're signed in.
  </Accordion>

  <Accordion title="Can store credit be combined with discount codes?">
    Store credit is applied at checkout as a payment, separately from discount codes, so customers can use both on one order.
  </Accordion>

  <Accordion title="Does Yuko keep its own store credit balance?">
    No. Every redemption creates native Shopify store credit.
  </Accordion>
</AccordionGroup>

## Related

<CardGroup cols={2}>
  <Card title="Amount Discount" icon="tag" href="/loyalty/ways-to-redeem/amount-discount">
    Fixed amount off in exchange for points.
  </Card>

  <Card title="Percentage Discount" icon="percent" href="/loyalty/ways-to-redeem/percentage-discount">
    Percentage off, with an optional maximum discount amount.
  </Card>

  <Card title="Free Product" icon="box" href="/loyalty/ways-to-redeem/free-product">
    A chosen product at no cost.
  </Card>

  <Card title="Free Shipping" icon="truck" href="/loyalty/ways-to-redeem/free-shipping">
    Free shipping, with optional country and rate restrictions.
  </Card>

  <Card title="Store Credit" icon="wallet" href="/loyalty/ways-to-redeem/store-credit">
    Convert points into Shopify store credit.
  </Card>

  <Card title="POS Amount Discount" icon="cash-register" href="/loyalty/ways-to-redeem/pos-amount-discount">
    Fixed amount off, redeemed in-store at Shopify POS.
  </Card>

  <Card title="POS Percentage Discount" icon="store" href="/loyalty/ways-to-redeem/pos-percentage-discount">
    Percentage off, redeemed in-store at Shopify POS.
  </Card>
</CardGroup>

<CardGroup cols={2}>
  <Card title="Book a Free Setup Call" icon="phone" href="https://cal.com/rameshelamathi/yuko-demo">
    Talk to our team for personalised setup help.

    **Time:** 30 minutes
  </Card>

  <Card title="Contact Support" icon="life-ring" href="https://yuko.so/support/">
    Visit our support hub for help articles, live chat and ticket submission.
  </Card>

  <Card title="Browse the Guides" icon="book" href="/getting-started/welcome">
    Documentation across loyalty, referrals, memberships and more.
  </Card>

  <Card title="Install Yuko" icon="shop" href="https://apps.shopify.com/yuko">
    Add Yuko to your Shopify store from the Shopify App Store.
  </Card>
</CardGroup>


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