> ## Documentation Index
> Fetch the complete documentation index at: https://docs.yuko.so/llms.txt
> Use this file to discover all available pages before exploring further.

# Loyalty Program

> Reward customers with points for orders, sign-ups, reviews, marketing opt-ins, social actions and more, then let them redeem points for discounts, free products, free shipping or store credit.

<Note>
  **Where to find this:** Shopify admin → Apps → Yuko Loyalty → Loyalty
</Note>

## What is the Yuko Loyalty Program

Your loyalty program is the centre of Yuko. It defines:

* **How customers earn** — [Ways to Earn](/loyalty/ways-to-earn/overview) like *Place an order*, *Sign Up*, *Birthday* or *Subscribe to SMS*.
* **How customers redeem** — [Ways to Redeem](/loyalty/ways-to-redeem/overview) like *Amount Discount*, *Free Product* or *Store Credit*, online and at Shopify POS.
* **When to give extra** — [Booster Campaigns](/loyalty/booster-campaigns/overview) and [One-time Campaigns](/loyalty/one-time-campaigns).
* **The program rules** — [Loyalty Settings](/loyalty/program-settings): point labels, which order statuses earn and revert points, and excluded customers.
* **What customers see** — loyalty [widgets](/onsite-widgets/overview) and [emails](/emails/loyalty-emails).

## Where things are

The **Loyalty** section of the Yuko app has four tabs:

| Tab | What's there |
| - | - |
| **Programs** | **Loyalty Program Status** (turn the program on or off), **Quick Start**, **Setup Overview**, **Ways to earn**, **Ways to redeem**, **Booster Campaigns** and **One-time Campaigns** |
| **Widgets** | The storefront loyalty widgets and branding |
| **Emails** | Loyalty email templates |
| **Settings** | Program-wide settings, Backfill points for past orders, and Reset customer activities |

[Customers](/loyalty/customers) and [VIP Tiers](/vip-tiers/overview) have their own items in the Yuko sidebar.

**Setup Overview** appears once **Place an order** is active. It shows your **Reward value rate** (how much value customers get back for what they spend, usually 1–10%) and the cost of each point.

## Who it's for

* Stores that want to drive **repeat purchases**.
* Brands that want to **own their customer relationship** instead of renting it from ad channels.
* Teams ready to reward loyalty with points instead of relying only on blanket discounts.

## How it fits together

```
  Customer action  ──→  Way to Earn  ──→  Points credited (× VIP multiplier)
                                                       │
                                                       ▼
  Customer redeems  ←──  Way to Redeem  ←──  Points balance
                                 │
                                 ▼
             Discount / free product / free shipping / store credit
```

Every page in this section documents one piece of that loop.

## Turning the program on or off

Use the **Loyalty Program Status** toggle at the top of the **Programs** tab. Disabling the program turns off all loyalty widgets and stops all loyalty activity until you enable it again.

## Get started in 15 minutes

Follow the [Quickstart](/getting-started/quickstart) to launch a working program: install Yuko, set up one way to earn and one reward, add the widgets to your theme and test with a real order.

## Recommended reading

<CardGroup cols={2}>
  <Card title="Ways to Earn" icon="hand-holding-dollar" href="/loyalty/ways-to-earn/overview">
    Configure how customers earn points across your store.
  </Card>

  <Card title="Ways to Redeem" icon="gift" href="/loyalty/ways-to-redeem/overview">
    Set up the rewards customers can redeem with their points.
  </Card>

  <Card title="Booster Campaigns" icon="rocket" href="/loyalty/booster-campaigns/overview">
    Run time-bound multipliers, bonuses and challenges on top of earning.
  </Card>

  <Card title="Loyalty Settings" icon="sliders" href="/loyalty/program-settings">
    Point labels, earning and revert statuses, exclusions and order tags.
  </Card>

  <Card title="Customers" icon="users" href="/loyalty/customers">
    View balances and activity, adjust points and assign tiers.
  </Card>

  <Card title="VIP Tiers" icon="crown" href="/vip-tiers/overview">
    Reward your best customers with tier multipliers and benefits.
  </Card>
</CardGroup>

<CardGroup cols={2}>
  <Card title="Book a Free Setup Call" icon="phone" href="https://cal.com/rameshelamathi/yuko-demo">
    Talk to our team for personalised setup help.

    **Time:** 30 minutes
  </Card>

  <Card title="Contact Support" icon="life-ring" href="https://yuko.so/support/">
    Visit our support hub for help articles, live chat and ticket submission.
  </Card>

  <Card title="Browse the Guides" icon="book" href="/getting-started/welcome">
    Documentation across loyalty, referrals, memberships and more.
  </Card>

  <Card title="Install Yuko" icon="shop" href="https://apps.shopify.com/yuko">
    Add Yuko to your Shopify store from the Shopify App Store.
  </Card>
</CardGroup>


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