> ## Documentation Index
> Fetch the complete documentation index at: https://docs.yuko.so/llms.txt
> Use this file to discover all available pages before exploring further.

# Shopify Flow

> Trigger Shopify Flow workflows from Yuko loyalty events — native automations on top of your existing Shopify automation stack.

<Note>
  **Where to find this:** Shopify admin → Apps → Yuko Loyalty → Integrations → Shopify Flow
</Note>

## Introduction

The Shopify Flow connector exposes Yuko events as triggers inside Shopify Flow. Anything Shopify Flow can do downstream — update customer tags, create draft orders, notify staff — can run in response to a loyalty event.

## When to use

* You already use Shopify Flow.
* You want loyalty events to drive Shopify-native automations.
* You want to extend loyalty without leaving the Shopify admin.

## Prerequisites

<Check>Your Shopify plan includes Shopify Flow (currently free for all paid plans).</Check>
<Check>Yuko is installed and your loyalty program is enabled.</Check>

## Setup

<Steps>
  <Step title="Connect the integration">
    In Yuko, go to **Apps → Yuko Loyalty → Integrations → Shopify Flow** and click **Connect**.
  </Step>

  <Step title="Open Shopify Flow">
    In Shopify admin, go to **Apps → Shopify Flow → Workflows**.
  </Step>

  <Step title="Create a new workflow">
    Click **Create workflow** and pick a Yuko trigger from the trigger picker (e.g., *“Yuko: VIP tier changed”*).
  </Step>

  <Step title="Build the rest of the flow">
    Add Shopify Flow conditions and actions as usual.
  </Step>

  <Step title="Activate">
    Turn the workflow on.
  </Step>
</Steps>

## Available triggers in Shopify Flow

* Yuko: Points credited
* Yuko: Points redeemed
* Yuko: VIP tier changed
* Yuko: Reward issued
* Yuko: Referral completed
* Yuko: Membership activated / cancelled

## Common use cases

* Add a Shopify customer tag when a customer reaches the Diamond tier.
* Create a Slack notification when a high-value referral converts.
* Email a staff member when a customer's points balance crosses a threshold.
* Trigger a Shopify draft order with a special bundle when a customer redeems a milestone reward.

## Limitations

* Shopify Flow has its own rate limits and execution caps — see Shopify's documentation.
* The Yuko → Flow connection is one-way (Yuko triggers Flow; Flow doesn't write back to Yuko).

## Best practices

<Tip>**Use Flow for Shopify-native side effects** (tags, draft orders, staff notifications). Use [Yuko Workflows](/workflows/overview) for loyalty-side automations (emails, points adjustments).</Tip>
<Tip>**Don't duplicate logic in both tools.** Pick one home for each automation.</Tip>

## FAQs

<AccordionGroup>
  <Accordion title="How is this different from Yuko Workflows?">
    Yuko Workflows are loyalty-native (best for emails, points, coupons, partner messaging). Shopify Flow is Shopify-native (best for tags, orders, fulfilments, staff alerts). Use both for what each does best.
  </Accordion>

  <Accordion title="Why don't I see Yuko triggers in Shopify Flow?">
    Confirm the Yuko → Shopify Flow integration is connected and active.
  </Accordion>
</AccordionGroup>

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<CardGroup cols={2}>
  <Card title="Book a Free Setup Call" icon="phone" href="https://cal.com/rameshelamathi/yuko-demo">
    Talk to our team for personalised setup help.

    **Time:** 30 minutes
  </Card>

  <Card title="Contact Support" icon="life-ring" href="https://yuko.so/support/">
    Visit our support hub for help articles, live chat and ticket submission.
  </Card>

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    Documentation across loyalty, referrals, memberships and more.
  </Card>

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  </Card>
</CardGroup>