> ## Documentation Index
> Fetch the complete documentation index at: https://docs.yuko.so/llms.txt
> Use this file to discover all available pages before exploring further.

# Omnisend

> Sync customers, points, tier and loyalty events into Omnisend.

<Note>
  **Where to find this:** Shopify admin → Apps → Yuko Loyalty → Integrations → Omnisend
</Note>

## Introduction

The Omnisend connector mirrors what the Klaviyo one does — customer profiles, custom properties and loyalty events flow into Omnisend so you can segment and trigger flows on them.

## When to use

* Omnisend is your primary email/SMS tool.
* You want loyalty events available inside Omnisend's automation flows.
* You want VIP segments in Omnisend for targeted campaigns.

## What syncs

* **Contact properties** — each event updates the contact with Yuko's `yuko_*` loyalty properties (points balance, VIP tier, referral link and so on) as Omnisend custom properties.
* **Events** — the Yuko events you select on the integration page are sent to Omnisend, so you can trigger automations on them.

## Points expiring soon properties

Alongside the balance, tier and referral properties, Yuko sends four properties that help you build "use your points before they expire" campaigns:

| Property | Type | Description |
| - | - | - |
| `yuko_points_expiring_in_30_days` | Integer | Points that expire within the next 30 days (includes the 7-day amount). `0` if none. |
| `yuko_points_expiring_in_7_days` | Integer | Points that expire within the next 7 days. `0` if none. |
| `yuko_points_expiring_in_30_days_as_cash_balance` | Number | The 30-day expiring points expressed in store currency. |
| `yuko_points_expiring_in_7_days_as_cash_balance` | Number | The 7-day expiring points expressed in store currency. |

The property names are the same as in the [Klaviyo](/integrations/klaviyo#loyalty-profile-properties) integration, which lists the full property set.

## Prerequisites

<Check>You have an Omnisend account.</Check>
<Check>You have an Omnisend API key.</Check>

## Setup

<Steps>
  <Step title="Open Omnisend integration">
    Go to **Apps → Yuko Loyalty → Integrations → Omnisend**.
  </Step>

  <Step title="Connect with the API key">
    Paste your Omnisend API key into **API Key** and click **Connect Integration**.
  </Step>

  <Step title="Pick events to sync">
    Select the events to send to Omnisend and click **Save Events**.
  </Step>

  <Step title="Test (optional)">
    Click **Send Test Events** to send sample events and check them in Omnisend.
  </Step>
</Steps>

## Common use cases

* VIP-tier segments in Omnisend.
* Loyalty-driven SMS / WhatsApp messages via Omnisend's multi-channel features.
* Re-engagement flows triggered by *VIP Tier Downgrade* events.

## Best practices

<Tip>**Pick one tool to send loyalty emails.** Either Yuko or Omnisend, not both.</Tip>
<Tip>**Test with a real customer record** before activating Omnisend flows.</Tip>

## FAQs

<AccordionGroup>
  <Accordion title="Does Omnisend replace Yuko's emails?">
    Only if you want it to — disable the corresponding Yuko templates if you do.
  </Accordion>
</AccordionGroup>

## Related

<CardGroup cols={2}>
  <Card title="REST API" icon="code" href="/integrations/rest-api">
    Read and write Yuko data programmatically.
  </Card>

  <Card title="Webhooks" icon="bolt" href="/integrations/webhooks">
    Receive real-time event notifications.
  </Card>

  <Card title="Shopify Flow" icon="shop" href="/integrations/shopify-flow">
    Trigger Shopify Flow workflows from Yuko loyalty, VIP and referral events.
  </Card>

  <Card title="Shopify POS" icon="cash-register" href="/integrations/shopify-pos">
    Redeem points and apply loyalty discounts at the till.
  </Card>

  <Card title="Klaviyo" icon="envelope" href="/integrations/klaviyo">
    Sync customers, points and tier data into Klaviyo.
  </Card>

  <Card title="Omnisend" icon="envelope" href="/integrations/omnisend">
    Sync loyalty data into Omnisend.
  </Card>

  <Card title="WhatsApp" icon="comments" href="/integrations/whatsapp">
    Send transactional loyalty messages via 13 supported WhatsApp Business API providers.
  </Card>

  <Card title="Retainful" icon="envelope-open-text" href="/integrations/retainful">
    Email marketing & abandoned cart recovery.
  </Card>

  <Card title="Judge.me" icon="star" href="/integrations/judgeme">
    Award loyalty points for Judge.me reviews.
  </Card>
</CardGroup>

<CardGroup cols={2}>
  <Card title="Book a Free Setup Call" icon="phone" href="https://cal.com/rameshelamathi/yuko-demo">
    Talk to our team for personalised setup help.

    **Time:** 30 minutes
  </Card>

  <Card title="Contact Support" icon="life-ring" href="https://yuko.so/support/">
    Visit our support hub for help articles, live chat and ticket submission.
  </Card>

  <Card title="Browse the Guides" icon="book" href="/getting-started/welcome">
    Documentation across loyalty, referrals, memberships and more.
  </Card>

  <Card title="Install Yuko" icon="shop" href="https://apps.shopify.com/yuko">
    Add Yuko to your Shopify store from the Shopify App Store.
  </Card>
</CardGroup>


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.